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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Dear Colleagues,</SPAN></P>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">This is to inform you regarding the progress of the</SPAN><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> <SPAN style="mso-bidi-font-weight: bold">Qualitative and Quantitative Methods in Libraries International Conference<B> </B></SPAN>(QQML2009), </SPAN><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">Chania, Crete, Greece, 26-29 of May, 2009.</SPAN></P>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial">The submission process is in progreess and also very important "Special Sessions" have been proposed. </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><STRONG>Please review the "Special Sessions" proposed at: </STRONG><A href="http://www.isast.org/specialsessions.html"><STRONG>http://www.isast.org/specialsessions.html</STRONG></A><STRONG> and send your contribution (abstract/paper/poster) to the session organiser and to the conference secretariat or propose a new "Special Session".</STRONG></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">You may also send your abstract on a "general topic" of the conference by using the facilities of the conference electronic submission at: <A href="http://www.isast.org/abstractpapersubmission.html">http://www.isast.org/abstractpapersubmission.html</A></SPAN></P></SPAN>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial"><EM><FONT size=3><SPAN lang=EN-GB style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: 'Palatino Linotype'; mso-bidi-font-weight: bold; mso-ansi-language: EN-GB; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA; mso-bidi-font-family: 'Times New Roman'"><FONT size=2></FONT></SPAN></FONT></EM></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt; mso-margin-top-alt: auto; mso-margin-bottom-alt: auto"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial"><EM><FONT size=3><SPAN lang=EN-GB style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: 'Palatino Linotype'; mso-bidi-font-weight: bold; mso-ansi-language: EN-GB; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA; mso-bidi-font-family: 'Times New Roman'"><FONT size=2>Qualitative and</FONT> </SPAN></FONT><FONT face="Palatino Linotype" size=2><SPAN style="mso-default-font-family: 'Palatino Linotype'; mso-latin-font-family: 'Palatino Linotype'; mso-greek-font-family: 'Palatino Linotype'; mso-cyrillic-font-family: 'Palatino Linotype'; mso-armenian-font-family: 'Palatino Linotype'; mso-hebrew-font-family: 'Palatino Linotype'; mso-currency-font-family: 'Palatino Linotype'; mso-latinext-font-family: 'Palatino Linotype'" editor_id="mce_editor_0">Quantitative</SPAN></FONT></SPAN></EM><SPAN lang=EN-GB style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: 'Palatino Linotype'; mso-ansi-language: EN-GB; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA; mso-bidi-font-family: 'Times New Roman'"><FONT size=2><SPAN style="mso-default-font-family: 'Palatino Linotype'; mso-latin-font-family: 'Palatino Linotype'; mso-greek-font-family: 'Palatino Linotype'; mso-cyrillic-font-family: 'Palatino Linotype'; mso-armenian-font-family: 'Palatino Linotype'; mso-hebrew-font-family: 'Palatino Linotype'; mso-currency-font-family: 'Palatino Linotype'; mso-latinext-font-family: 'Palatino Linotype'"> </SPAN><I><SPAN style="mso-bidi-font-weight: bold"><SPAN style="mso-default-font-family: 'Palatino Linotype'; mso-latin-font-family: 'Palatino Linotype'; mso-greek-font-family: 'Palatino Linotype'; mso-cyrillic-font-family: 'Palatino Linotype'; mso-armenian-font-family: 'Palatino Linotype'; mso-hebrew-font-family: 'Palatino Linotype'; mso-currency-font-family: 'Palatino Linotype'; mso-latinext-font-family: 'Palatino Linotype'" editor_id="mce_editor_0">Methods</SPAN></SPAN></I></FONT><SPAN style="mso-default-font-family: 'Palatino Linotype'; mso-latin-font-family: 'Palatino Linotype'; mso-greek-font-family: 'Palatino Linotype'; mso-cyrillic-font-family: 'Palatino Linotype'; mso-armenian-font-family: 'Palatino Linotype'; mso-hebrew-font-family: 'Palatino Linotype'; mso-currency-font-family: 'Palatino Linotype'; mso-latinext-font-family: 'Palatino Linotype'"> (QQM) are proved more and more popular tools for Librarians, because of their usefulness to the everyday professional life. QQM aim to the assessment</SPAN></SPAN><SPAN lang=EN-GB style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: 'Palatino Linotype'; mso-ansi-language: EN; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA; mso-bidi-font-family: 'Times New Roman'"><SPAN style="mso-default-font-family: 'Palatino Linotype'; mso-latin-font-family: 'Palatino Linotype'; mso-greek-font-family: 'Palatino Linotype'; mso-cyrillic-font-family: 'Palatino Linotype'; mso-armenian-font-family: 'Palatino Linotype'; mso-hebrew-font-family: 'Palatino Linotype'; mso-currency-font-family: 'Palatino Linotype'; mso-latinext-font-family: 'Palatino Linotype'"> </SPAN><SPAN lang=EN style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: 'Palatino Linotype'; mso-ansi-language: EN; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA; mso-bidi-font-family: 'Times New Roman'">and improvement of the services, to the measurement of the functional effectiveness and efficiency. QQM are the mean to make decisions on fund allocation and financial alternatives. Librarians use also QQM in order </SPAN><SPAN lang=EN-GB style="FONT-SIZE: 9pt; COLOR: black; FONT-FAMILY: 'Palatino Linotype'; mso-ansi-language: EN-GB; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA; mso-bidi-font-family: 'Times New Roman'">to determine why and when their users appreciate their services. This is the start point of the innovation involvement and the ongoing procedure of the excellent performance. Systematic development of quality management in libraries requires a detailed framework, including the quality management standards, the measurement indicators, the self-appraisal schedules and the operational rules. These standards are practice-oriented tools and a benchmarking result. Their basic function is to express responsibly the customer (library user) -supplier (library services) relationship and provide a systematic approach to the continuous change onto excellence. The indoor and outdoor relationships of libraries are dependent of their communication and marketing capabilities, challenges, opportunities and implementation programmes.</SPAN><SPAN lang=EN style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'; mso-ansi-language: EN; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA"> </SPAN></SPAN></SPAN></P>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">The Conference will attend library professionals: professors, administrators, technologists, museum scientists, archivists, decision makers and managers.</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial; mso-ansi-language: EN-US; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA">As the conference papers will be included in a Book titled: <BR>"<STRONG><SPAN style="FONT-FAMILY: Arial">Advances in Qualitative and Quantitative Methods in Libraries</SPAN></STRONG>" <BR>please follow precisely the given Template following the format and instructions from World Scientific Publishing Co.</SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial; mso-ansi-language: EN-US; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA"></SPAN></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial; mso-ansi-language: EN-US; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA">If you propose a Special Session including 4-5 papers, the papers will be included into the book as a Specific Chapter under the title of the special session.</SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial; mso-ansi-language: EN-US; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA">Special Session proposals should have the session title, the name and affiliation of the organizer and a brief description (5-10 lines).</SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial; mso-ansi-language: EN-US; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial; mso-ansi-language: EN-US; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA"></SPAN></SPAN></SPAN></SPAN> </P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial; mso-ansi-language: EN-US; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN lang=EN-US style="FONT-SIZE: 10pt; COLOR: black; FONT-FAMILY: Arial; mso-ansi-language: EN-US; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA">You may upload the Abstract/Paper Template and formulate your paper according to the instructions: <A href="http://www.isast.org/presentations/abstractpapersubmission.html">http://www.isast.org/presentations/abstractpapersubmission.html</A><BR></SPAN></SPAN>Please submit your paper in MS Word format as an email attachment to </SPAN><SPAN lang=EN-US style="FONT-SIZE: 12pt; FONT-FAMILY: 'Times New Roman'; mso-ansi-language: EN-US; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA"><A href="mailto:secretariat@isast.org"><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">secretariat@isast.org</SPAN></A></SPAN><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">You can also submit your Abstract electronically by using the facilities of the conference website.</SPAN></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">For more information and submission details visit the Conference Website at: <A href="http://www.isast.org/">www.isast.org</A> <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></P>
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<P class=MsoPlainText style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: Arial"><FONT size=2>Kind regards <o:p></o:p></FONT></SPAN></P>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Prof. Christos H. Skiadas, </SPAN><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Conference Chair</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Director, Data Analysis nad Forecasting Laboratory</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">Technical University of Crete</SPAN></P>
<P class=MsoPlainText style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-FAMILY: Arial">Email: <A href="mailto:skiadas@isast.org">skiadas@isast.org</A> ; <A href="mailto:skiadas@asmda.net">skiadas@asmda.net</A> <o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 12pt; FONT-FAMILY: Arial; mso-ansi-language: EN-US; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA"><FONT size=2>URL: </FONT><A href="http://www.isast.org/"><FONT size=2>www.isast.org</FONT></A></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 12pt; FONT-FAMILY: Arial; mso-ansi-language: EN-US; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA"></SPAN> </P><SPAN lang=EN-US style="FONT-SIZE: 12pt; FONT-FAMILY: Arial; mso-ansi-language: EN-US; mso-fareast-font-family: 'Times New Roman'; mso-fareast-language: EL; mso-bidi-language: AR-SA"><FONT face=Arial size=2><SPAN lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"><FONT face=Arial size=2><SPAN style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-ansi-language: EN-US">Dr. <st1:PersonName ProductID="Anthi Katsirikou" w:st="on">Anthi Katsirikou</st1:PersonName>, Conference Secretary</SPAN><SPAN lang=EN-US style="mso-ansi-language: EN-US"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><st1:place w:st="on"><st1:PlaceType w:st="on"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-ansi-language: EN-US">University</SPAN></st1:PlaceType><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-ansi-language: EN-US"> of <st1:PlaceName w:st="on">Piraeus</st1:PlaceName></SPAN></st1:place></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><st1:place w:st="on"><SPAN lang=EN-US style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-ansi-language: EN-US"><st1:PlaceName w:st="on">Library, </st1:PlaceName></SPAN></st1:place><SPAN lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-ansi-language: EN-GB">Head of the European Documentation Center</SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-ansi-language: EN-GB"><A href="mailto:anthi@asmda.com">anthi@asmda.com</A></SPAN><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-GB style="FONT-SIZE: 10pt; FONT-FAMILY: Arial; mso-ansi-language: EN-GB"><A href="mailto:secretariat@isast.org">secretariat@isast.org</A> </SPAN><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" align=left> </SPAN></FONT><SPAN lang=EN-GB><o:p></o:p></SPAN></P></SPAN></FONT>
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<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt"><SPAN lang=EN-GB style="FONT-SIZE: 10pt; COLOR: #000066; mso-ansi-language: EN-GB">International Conferences on Qualitative and Quantitative Methods that we have organized in Chania:</SPAN><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" editor_id="mce_editor_0"><SPAN lang=EN-GB style="FONT-SIZE: 10pt; COLOR: #000066; mso-ansi-language: EN-GB">6th ASMDA Conference 3-6 May 1993</SPAN><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" editor_id="mce_editor_0"><SPAN lang=EN-GB style="FONT-SIZE: 10pt; COLOR: #000066; mso-ansi-language: EN-GB">20th IATUL Conference 16-22 May 1999</SPAN><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><o:p></o:p></SPAN></P>
<P class=MsoNormal style="MARGIN: 0cm 0cm 0pt" editor_id="mce_editor_0"><SPAN lang=EN-GB style="FONT-SIZE: 10pt; COLOR: #000066; mso-ansi-language: EN-GB">12th ASMDA Conferece 29 May-1 June, 2007</SPAN><SPAN lang=EN-GB style="mso-ansi-language: EN-GB"><o:p></o:p></SPAN></P>
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